Bad Weather 

We are having a weather event, like snow or rain. Slippery, snow/ice covered and/or muddy road or driveways. 

• Do NOT travel down a road/driveway that appears unsafe. Look for the following signs: 

  1. A muddy road/driveway?

  2. Large ruts in the road/driveway?

  3. Snowy road/driveway?

  4. Snow drifts on a recently plowed driveway?

  5. Water covering the road/driveway

• Call the customer through the Flex app to try and make the delivery. If no response....

• Call the customer again or Text the customer to stay Contact Compliant  (This redundant step is what makes you Contact Compliant)

• Select "?" in the upper left corner of the FLEX App and select "Unable to Deliver"

• Select  "Due to Bad Weather" and swipe to finish

• We may be able to circle back later in the day and Reattempt Delivery

• Move on to your next stop