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Problem on the road? Unsure how to approach and solve it? This is your one-stop shop for self-service problem solving.
I cannot find the package for this house
I cannot find the address listed
An animal is preventing me from delivering
The package is damaged
I'm unable to get into the building or gated area.
The road/driveway I'm on is under construction/muddy/snowy/icy/flooded/or doesn't exist
When/How do I fuel my van? What type of fuel does my van take?
What do I do if I find a package on my van, and I don't know where it came from?
Is the business closed you're trying to deliver to?
Need to reattempt a previously missed stop?
I have no packages left, what do I do now? My FLEX App is telling me to RTS (Return to Station), what do I do now?
What is a Ripple Rescue, and how do I do it?
Assistance with Clocking in/out, taking your lunch, correcting time punches
Call Dispatch 260.977.1124